By RPAD/By E-Mail
Date: ____________________
To,
____________________
____________________
Subject: Complaint Regarding Defective ____________________ and Request for Remedy
Dear Sir/Madam,
I, ____________________, residing at ____________________, am writing to raise a formal grievance under the Consumer Protection Act, 2019, in respect of the ____________________ purchased from your company on ____________________ for Rs. ____________________.
Details of the transaction:
____________________ Name: ____________________
Invoice Number: ____________________
I am dissatisfied with the said ____________________ due to ____________________.
Despite contacting your support team, the issue remains unresolved. This constitutes a deficiency in service under Section 2(1)(r) of the Consumer Protection Act, 2019.
I hereby request the following remedy: ____________________
Compensation of Rs. ____________________ for harassment and loss caused by your deficiency in service.
Kindly address this complaint within 15 days from receipt of this notice, failing which I shall be constrained to approach the Consumer Disputes Redressal Commission (CDRC) for appropriate relief. This notice is sent without prejudice to my right to pursue other legal remedies.
For further clarification, I may be contacted at ____________________ or ____________________.
I look forward to your prompt action.
Yours sincerely,
____________________